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Social Media and Your Insurance Claim

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Social media provides everyone with a platform to speak their mind 24/7. But that leads some people to post content before thinking about the consequences of their posts. Social media has become a new potent tool that insurance companies use to minimize their financial responsibility to people injured in accidents caused by someone else.

If you were recently involved in an auto accident in New Jersey that wasn’t your fault, you might be entitled to compensation. When distracted or irresponsible drivers cause you harm, one of the best ways to help ensure success in your insurance claim and legal proceedings is not to post about the accident or your injuries online.

Basics of Auto Accidents

Two vehicles involved in a side-impact collision, showing visible damage to both carsAuto accidents are, unfortunately, a common aspect of modern life. You will likely be involved in one or more during your life. Your lawyer must determine who was at fault in an accident to get the money you need to cover your accident-related expenses and losses. The at-fault party likely engaged in negligent behavior that caused the crash. Those behaviors could include:

You deserve compensation if a reckless driver injured you in an accident or damaged your vehicle. You could be eligible for money to cover your:

  • Medical bills
  • Car and property damage
  • Lost wages
  • Pain and suffering
  • Lost earning potential
  • Therapy and rehabilitative costs

Insurance In New Jersey

New Jersey law requires you to carry no-fault personal injury protection (PIP) coverage. This insurance will pay for your medical bills, lost income, and essential services up to your policy’s limit after you’ve been injured in a crash. This is true no matter who was at fault for the accident.

The minimum required insurance limits are $15,000 in bodily injury coverage per person for each accident. The maximum PIP coverage you can purchase is $250,000 for a basic policy. That coverage applies only to particular injuries, such as brain injury, spinal cord injury, disfigurement, or other permanent injuries.

Social Media and Insurance Claims

Two separate insurance companies may be involved in your accident. Neither company will readily pay you large sums of cash. With the rise of social media, insurance companies can use information you freely provide online as evidence to reject your claim in part or whole.

For example, imagine being hit by another driver with a passenger in your car. If you and your passenger sustained injuries of less than $15,000, your insurance policy should cover your medical bills. Imagine you posted your experience online to inform friends and family and told them you were “feeling okay” following the accident. This simple comment intended to ease the concerns of your loved ones is potential evidence the insurance company could use to argue that your medical bills are excessive or that your injuries were not caused by the car accident.

Be careful on vacation

Even something as simple as a picture of you smiling at a family gathering could be construed as you being uninjured. If your injury required you to use crutches and a picture was taken of you standing without them, that could be grounds for an insurance company to investigate whether you were exaggerating your injury. If you are seen to be on vacation in your social media posts, that suggests you’re not injured. This is true even if you are spending nearly all the time you’re away in bed.

Although you’d like to think that the insurance you pay for will cover you without question, it won’t. Your PIP insurer will investigate the accident as thoroughly as the negligent driver’s insurance company. Either company can also use comments you make on social media to deny claims or offer low settlements when you file a claim with them. An insurance company that can successfully prove you weren’t injured as badly as you claim or not injured at all can limit the compensation you receive or deny your claim.

Should I Hire an Attorney for My Claim?

Two professionals shaking hands across a desk with legal scales and a gavel in the foreground, symbolizing a legal agreement or settlement.Yes. Reaching out to an attorney after an accident is a smart idea. An experienced attorney can investigate your claim to determine who was at fault. They can gather evidence to support the amount of compensation you deserve. Your attorney knows how to counter insurance company tactics that might diminish the value of your claim. They can negotiate aggressively for the compensation you need. If negotiations fail, they can take your case to court. People with legal representation tend to get more money for their cases.

Contact a Car Accident Attorney Today

At Brach Eichler Injury Lawyers, our New Jersey personal injury attorneys are dedicated to helping those involved in car accidents receive the compensation they deserve. Whether taking your claim to court or dealing with unruly insurance companies, our experienced attorneys are here to help. Contact us through our website or call us at (973) 364-8300 for a free consultation.

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Written by: Brach Eichler Injury Lawyers Last Updated : July 23, 2025
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